Privacy Policy

We provide a service that protects privacy. We take your data very seriously and we put a lot of effort to ensure safe storage and protection of your data. We believe you should always know what data we collect and how we use it. This document (Privacy Policy) defines and informs you of any and all of the instances in which your data and information is collected and used.

When using the MagnetVPN, we have no idea about your traffic data such as browsing history, traffic destination, data content, and search preferences. These are NOT monitored, recorded, logged or stored by us.

More than this, when using the MagnetVPN, we are NOT storing connection logs, meaning that we DON'T have any logs tied to your IP address, connection timestamp or session duration. We do NOT have any access to the credit card information you submitted to our payment processor and we DO NOT connect your payment or information with any kind of online activity done by you inside the MagnetVPN tunnel.

What does this policy cover?

This privacy policy ("Privacy Policy" or "Policy") sets forth the privacy practices of MagnetVPN. (hereinafter called "MagnetVPN" or "Company") and applies to users ("user(s)" or "you") of the VPN Software currently known as "MagnetVPN" available through the company's website at: magnetvpn.com ("Website")

This Policy applies to all Services that we offer via our entire suite of apps, and also applies to the Website as well as your use of MagnetVPN ("Services"). This Policy does not apply to any website, product or service of any third-party company even if the website links to (or from) our Website. Please always review the privacy practices of any third-party company before deciding whether to provide any information. By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, please do not visit or use our Website or Services. Your continued use of our Website or Services will signify your acceptance of this Policy.

What data do we collect?

Aggregate Apps and VPN connection summary statistics

MagnetVPN collects minimal information about usage in order to maintain excellent customer support and quality of service. Total data consumption is collected to ensure that performance is optimized for all connected users, prohibiting abuse of server resources by individual users. These statistics doesn’t include any trace of accessed or transferred data content through the VPN connection, no data about the contents or destinations of VPN traffic, no DNS queries, and no IP addresses.

Anonymous app diagnostics, including crash reports(User-controlled option)

App diagnostic data, which include crash reports, usability diagnostics, and VPN connection diagnostics, are anonymized and cannot be tied back to individual MagnetVPN users. This feature is similar to a “send bug report” option. Users can specify in the settings menu of any MagnetVPN App whether to send these data to us.

When signing up to MagnetVPN service, user information is collected for the purpose of administering your MagnetVPN subscription, such as your name, email address, openid. And payment information, which you submit on our order page when you subscribe for the Services.

Using Information

We collect the Personal Data for the purpose of:

Sharing Your Personal Data

We do not share, sell, rent or trade your personal information with third parties except as described in this Privacy Policy.

Service providers. We use third-party service providers to help us with various operations, such as payment processing, email automation, website and app diagnostics, analytics and other. As a result, some of these providers may process personal information.

Sometimes our service providers, for example, distributors, resellers, and app store partners, will be independent controllers of your data. Their terms and conditions and privacy policies will apply to such relationships.

Your personal information may be processed in any country in which we engage service providers. When you use our Services, you acknowledge the transfer of your personal information outside of the country where you reside.

We also reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Security of Your Personal Data

We follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you have reason to believe that your interaction with the Website is no longer secure (for example, if you feel that the security of your account has been compromised), please contact us immediately.

During the development of the Service and the selection of its service providers, MagnetVPN has paid attention to providing a high degree of safety:

All data processing centers with which MagnetVPN cooperates pass through a compliance process. MagnetVPN has generally Root Access to all its servers and administers them itself.

If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse our Service or acted in an inappropriate manner, please contact us directly at [email protected]. Further, in the event of a data breach, in which we discover your Peronal Data is at risk, we will notify you immediately through your account or the Website or, if technically possible, by sending you an email.

Children's Privacy

The Services are intended for adults aged 18 and above. If you believe your child has provided information to us, please let us know immediately and we take reasonable steps to ensure that such information is deleted from our files.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

Data Retention

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion as detailed above. Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements.

Policy Updates

If we decide to make changes to our Privacy Policy, at our sole discretion, Such changes and updates will be effective immediately upon the display of the revised Privacy Policy. Thus, we encourage you to check this Privacy Policy regularly for updates, so that you are fully informed on how your data is collected and used by the Company and your related rights. The last revision date will be reflected in the "Last Modified" heading. Your continued use of the Services following the display of such amendments constitutes your acknowledgement and consent to such amendments to the Privacy Policy and your agreement to be bound by the terms of such amended policy.

If we make material changes to this Privacy Policy, we will notify you through the account or the Website and make best efforts to notify you via email, or by means of a notice on our home page prior to the change becoming effective.

How to Contact MagnetVPN

If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact MagnetVPN at the following email address:

[email protected]

Last Updated On: Mar 30, 2022